Customer service

Customer service

Dear Customer,

The statutory warranty applies to all items that you purchase from us. Legal guarantee
say that a product is or must do what the consumer can reasonably do with it
expect. A factory warranty also applies to some products. This warranty does not affect anything
to the legal guarantee.

We always do our utmost to get the roses to you as agreed. For that, we do depend on parties that we unfortunately cannot influence. If something is not entirely satisfactory, you can contact us.

Call us on 0174-627441 or 06-54301138 or send an e-mail to [email protected] We will then try to find a suitable solution.

If you have a complaint about our products or our service, you can contact us via the contact form. You will not receive a confirmation of receipt of your complaint, but we will respond within 14 days. If you disagree with the solution or can't work it out together? Then you can submit your complaint via the European ODR Platform via http://ec.europa.eu/consumers/odr/.

Team rozen.nl

Identity of the entrepreneur

Rozen.nl
work address: Middelbroekweg 29, 2675KB, Honselersdijk
business address: Gr. v Prinstererstraat 23 2672BA, Naaldwijk
Telephone number: 0174-627441 (24/7)
Email address: [email protected]
Chamber of Commerce number: 63357615
VAT identification number: NL855202063B01